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Terms & Conditions

Please note that by employing the services of IT Outsourced CC you agree to the following Terms and Conditions.


  • Please note that we bill at hourly intervals, with our hourly rate for 2021 being R635.00 ex VAT.
  • Our hourly rate for Server and SharePoint work is billed at R845.00 ex VAT.
  • We charge a callout fee of R230.00 ex VAT.
  • Normal Overtime Rates Apply.


  • Work performed out of business hours is billed at standard industry overtime rates.


  • We will take responsibility for any negligence on our behalf due to bad workmanship on equipment being serviced.

Installations of Equipment or Reinstallations of Equipment

  • Once an installation is done and the customer is satisfied with the job the call will be closed. Any additional work done there after will be billable at IT Outsourced discretion.
  • Please note that the Hardware warrantee is held with the manufacturer, IT Outsourced will assist with any Hardware warrantee’s but the usual billing terms will apply.

All Support is 24/7

Support is 24-7

75 Silverton Road, Musgrave, Durban, Kwa-Zulu Natal

+27 82 321 6464

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