- We will take responsibility for any negligence on our behalf due to bad workmanship on equipment being serviced.
- Work performed out of business hours is billed at standard industry overtime rates.
TERMS & CONDITONS
Please note that by employing the services of IT Outsourced CC, you agree to the following Terms and Conditions
- Please note that we bill at hourly intervals, with our hourly rate for 2022 being R650.00 ex VAT.
- Our hourly rate for Server and SharePoint work is billed at R850.00 ex VAT.
- We charge a callout fee of R230.00 ex VAT.
- Normal Overtime Rates Apply.
- Once an installation is done and the customer is satisfied with the job the call will be closed. Any additional work done thereafter will be billable at IT Outsourced discretion.
- Please note that the Hardware warrantee is held with the manufacturer, IT Outsourced will assist with any Hardware warrantees, but the usual billing terms will apply.